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Delic, K. A. and Dayal, U. (2000): Knowledge Management in the Service and Support Business
| Title: |
Knowledge Management in the Service and Support Business |
| Author(s): |
Delic, K. A. and Dayal, U. |
| Year: |
2000 |
| Booktitle: |
Proc. of the Third Int. Conf. of Practical Aspects of Knowledge Management |
| Editor(s): |
Reimer, Ulrich |
Concepts
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